Last week was a momentous one professionally. May 10th was my one year anniversary of working as a Regional Campus Librarian for the University of Central Florida. It’s been a year of great change for me personally, and I’ve grown quite a bit professionally as well. Working for a larger institution has given me the opportunity to interact with a larger group of librarians on a regular basis. This has helped me develop a better sense of who I am professionally and what my interests are within librarianship. I also had the opportunity to attend the Florida Library Association Annual Conference last week, which furthered my learning and helped me to generate some new ideas.
The conference spanned three days, and was attended by librarians from the entire state. It’s always interesting to interact with new people. I find myself having conversations with other academic librarians facing the same challenges, and also with public and school librarians who have a very different daily experience but who are rooted in the same core values. I find both to be valuable in my quest to provide the best service possible to my institution. The first day of the conference I presented a poster with two of my colleagues.
Our poster was titled “Mythbusters: The Digital Native”. We addressed the common myths about digital natives, provided evidence from our various reference desks, and offered some solutions to address the technology challenges all libraries face. I’m happy to send the PDF to anyone interested in the topic. The poster sessions were the first experience for most people as they took place immediately before and after the opening session. It was my first poster session and I enjoyed having the opportunity to discuss our work with multiple people in a more intimate setting than a presentation.
The keynote was fantastic. It was a talk titled “The Art of Perception” by Amy Herman. Herman developed a training program to teach police officers to enhance their observational skills while working at the Frick Museum in NYC. Her program uses art and imagery to teach these concepts and she was fantastic, so fantastic that I attended the follow up session later in the day. Her website The Art of Perception has more details, and anyone who works with the public should check it out.
On the second day I attended a great lightning round session. There were seven mini sessions and each one gave me something to ponder. One group of librarians used GoPro cameras to track user behavior in the library, another group used theater students to make library instruction videos, and one librarian discussed a project where he was embedded in a class who had to edit Wikipedia as a course assignment. After that I went to a session on retooling a reference program, and although I didn’t find what they did especially relevant, it did spark me to spend 10 minutes writing ideas for things I can do in my library.
The final session I attended that day was on project planning and it was fantastic. The speaker used a model from the “Getting Things Done” method, and gave us time to work in small groups to discuss projects we felt stuck on. One thing I am going to do as a direct result is make sure to start all meetings with a statement of purpose. I already do this frequently, but I think it should be the first step on any meeting agenda. The learning I did on day two inspired this tweet:
The final day of the conference was a half day but still packed with good stuff. I got to see a Twitter friend present in real life on library web performance and user expectations. I also attended a session on social media that focused entirely on public libraries, but still had some good takeaways. I think our library can do better about having conversations on social media and at making our posts more fun – even those that ask our users to do something. The closing keynote was from J. Jeff Kober from Disney. His talk was on customer service and creating excellence, and he was one of the best speakers I’ve ever seen live. The biggest takeaway from Kober was to make sure everyone in the organization knows the greater mission and cultivates that in his/her daily work.
I’m blessed to work for an organization that supports professional development and new learning opportunities. I am looking forward to applying some of the knowledge I gained to new programs and outreach efforts at my library. Attending this local conference also got me excited for ALA Annual in Las Vegas, hope to see some of you there!